Staying Current on Cell Phone Scrubbing

May 13, 2011

Posted In: News, TCN Features Author: TCN

With TCPA compliance being a hot topic for the past 2 years, TCN clients should take comfort in the fact that they have had the best TCPA compliance tools at their disposal all along. TCN offers a sophisticated 2 tier security in identifying cell phones and allowing our clients to take proper action with phone numbers that are cell phones with scrubbing using Block Assignment Identification and Portability Identification.

Block Assignment

For over 4 years TCN has been offering FREE Cell phone identification and scrubbing based on the block assignments of telephone numbers. A block assignment is the listing of a range of phone number prefixes that are assigned to wireless carriers.

Portability Identification

For over 1 year TCN has also enhanced Block Assignment Scrubbing with Portability Identification. This is the identification of those phone numbers that have been ported or changed by the consumer from a wire-line (land phone) to a wireless (cell phone). In other words, this allows for proper identification of phone numbers that were originally landlines but have recently been ported to be a cell phone.

TCN updates our databases of Intermodal Ported Telephone Numbers on a daily basis.

All (100%) of TCN’s clients have 24/7 access to:

  • FREE real time identification and scrubbing of wireless identified phone numbers just-in-time.
  • Simple secure controls to enable or disable scrubbing and/or ensure default scrubbing
  • Identification of wireless numbers in standardized or custom Dial File Result reports and notification that a number was not dialed

In addition, TCN offers as a subscription service to our clients a stand-alone list scrubber.

About the Author: TCN

TCN is a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. Founded in 1999, TCN combines a deep understanding of the needs of call center users with a highly affordable delivery model, ensuring immediate access to robust call center technology, such as predictive dialer, IVR, call recording, and business analytics required to optimize operations and adhere to TCPA regulations. Its äóìalways-onäó cloud-based delivery model provides customers with immediate access to the latest version of the TCN solution, as well as the ability to quickly and easily scale and adjust to evolving business needs. TCN serves various Fortune 500 companies and enterprises in multiple industries, including newspaper, collection, education, healthcare, automotive, political, customer service, and marketing.